CONTACT Reassurance

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CONTACT Helpline offers a special program for seniors, disabled persons, and other homebound individuals who live alone. CONTACT recognizes that these individuals may require periodic reassurance that someone cares about their well-being and, most importantly, that their health and safety is being considered.


There are two types of service that these individuals may request:


  1. The first is simply a friendly visit over the telephone once a day with a specially trained volunteer. Medication reminders can also be requested during this daily chat.


  1. The second is the same friendly telephone visit with emergency follow-up if the individual fails to answer the telephone. For this level of service, the client must provide the names and phone numbers of people who can check on them in person if they fail to answer the phone.


Referrals for the program may be made by clergy, social service agencies, visiting nurses, social workers, case workers, families, friends, senior housing centers, or from prospective clients themselves.


For more information or to apply for Reassurance CONTACT, click here or call (865)482-5040.